Here are the Terms and Conditions 

Terms and Conditions

1. Introduction Welcome to HappieTail! These Terms and Conditions ("Terms") govern your use of our website, www.happitails.com ("Website"), and your purchase of pet products such as shampoos, conditioners, dry baths, and perfumes. By accessing and using our Website, you agree to comply with these Terms.

2. Eligibility By using our Website, you confirm that you are at least 18 years old or have parental/guardian consent to make purchases. You agree to provide accurate and complete information when creating an account or placing an order.

3. Product Information and Pricing HappieTail strives to provide accurate product descriptions, pricing, and availability. However, we do not guarantee that all product details on our Website are free from errors. We reserve the right to modify prices, discontinue products, or update descriptions at any time without prior notice.

4. Orders and Payment

• All orders are subject to acceptance and availability.

• We accept payments via credit/debit cards, UPI, and other online payment methods.

• HappieTail reserves the right to cancel any order due to suspected fraudulent activity or errors in product/pricing details.

• Once an order is placed, you will receive an order confirmation via email or SMS.

5. Shipping and Delivery

• We deliver across India through trusted courier partners.

• Estimated delivery times vary based on location and order volume.

• Shipping charges, if applicable, will be displayed at checkout.

• In case of delayed or failed deliveries due to unforeseen circumstances, HappieTail will communicate with you promptly.

6. Returns, Refunds, and Cancellations

• Returns are accepted within 7 days of delivery if the product is defective, damaged, or incorrect. The product must be unused and in its original packaging.

• Refunds will be processed within 7-10 business days upon approval of the return request.

• Order cancellations are allowed before the product is shipped. Once shipped, cancellation requests cannot be entertained.

• To initiate a return or cancellation, contact our support team at customer-support@happitail.in

7. User Responsibilities

• You agree to use the Website only for lawful purposes.

• You shall not misuse, modify, copy, or distribute Website content without prior permission.

• Any fraudulent activity, including false reviews or unauthorized transactions, will result in account suspension.

8. Intellectual Property Rights All content on HappieTail, including text, images, logos, and trademarks, is the intellectual property of HappieTail and protected under applicable copyright and trademark laws. Unauthorized use of our content is strictly prohibited.

9. Limitation of Liability HappieTail is not responsible for any indirect, incidental, or consequential damages arising from the use of our products or Website. Our liability shall be limited to the purchase amount of the product in question.

10. Privacy Policy Your use of the Website is also governed by our Privacy Policy, which outlines how we collect, store, and use your personal information. Please review our Privacy Policy for more details.

11. Modifications to Terms HappieTail reserves the right to update or modify these Terms at any time. Changes will be effective upon posting on the Website. Continued use of our Website signifies acceptance of the revised Terms.

12. Governing Law and Dispute Resolution These Terms shall be governed by the laws of India. Any disputes arising from the use of our Website or services shall be subject to the jurisdiction of courts in New Delhi.

13. Contact Information For any queries regarding these Terms, please contact:

Email: customer-support@happietail.in
Address: Ayodhya  Akbarpur , Uttar Pradesh India
Timing: 9:00 AM to 7:00 PM, Monday to Saturday